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Netplot vs IT Glue for network documentation

Short answer: these are not really competitors. IT Glue is a documentation platform for an MSP's entire business — passwords, procedures, assets, client contacts. Netplot documents one thing, the network, in more depth than a general platform does, and produces a file you hand to the client. Many MSPs will reasonably use both.

What IT Glue does well

Everything in one place — credentials, SOPs, configurations, contacts, warranties, across every client.
Relationships between records — this password belongs to this asset at this client.
Audit trail and permissions — who saw what, who changed what. For a regulated client this is not optional.
Integrations with the PSA and RMM you already run.

If your problem is "our documentation is scattered across OneNote, spreadsheets and three people's heads", that is IT Glue's problem to solve and Netplot does not solve it.

Where the cost lands

IT Glue is priced per user with a five-user minimum — at the published $29/user/month that is roughly $1,740 a year before anything else. Network topology with automatic discovery is a separate add-on, Network Glue, at a published $395/month, which is another $4,740 a year plus onboarding.

So the part of the job Netplot does — the network map with port-level detail — is the add-on, and it is the expensive one.

What Netplot does instead

€79 once. No seats, no minimum, no renewal.
Depth on one subject. Every port, what is in it, its VLANs, the uplink path back to the firewall.
An engineering PDF — title block, revisions, full port tables. A document a client files, not a web page they log into.
A read-only viewer you hand over at the end of a job, which keeps working with no account.
Runs offline, stores nothing externally. Relevant when the client's security policy forbids their network layout living in someone else's cloud.

Where IT Glue is genuinely ahead

Scope. Netplot holds no passwords, no procedures, no client records. It is one document per site.
Multi-user with permissions and audit. Netplot is a file; access control is whatever your file storage provides.
Integrations. There is no PSA or RMM connector.

Side by side

	Netplot	IT Glue (+ Network Glue)
Entry cost, first year	€79 once	≈ $1,740 — $6,500 / year
Minimum seats	none	5 users
Port & VLAN detail	core data model	via Network Glue add-on
Engineering PDF deliverable	one click	exports, not a drawing set
Hand the client a copy that keeps working	yes	no
Passwords, SOPs, client records	no — out of scope	yes
Permissions & audit trail	file-level only	yes
PSA / RMM integrations	no	yes
Works with no cloud at all	yes	no

The honest verdict

Choose IT Glue if you are consolidating an MSP's whole documentation practice and need permissions, audit and integrations. Netplot is not a candidate for that job.

Add Netplot if the network maps are the part that keeps being painful, or if a client needs the documentation as something they own rather than something they can read while you pay. At €79 once, it does not need to displace anything to be worth it.

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